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By visiting IvoryMall you agree to the following Terms & Conditions. Please read these terms carefully before using the website and services provided by IvoryMall. If you do not agree to be bound by the Terms & Conditions listed here under, do not access or use our website. 


IvoryMall is managed by:
Rue du commerce, Galerie du Novotel.
Abidjan, Cote d’Ivoire.
Tel: +225 09 44 72 27

IvoryMall is an e-Commerce Venue

Ivorymall acts as an eCommerce venue for African based fashion and home deco designers to export their products to the European Union and other foreign markets. Although Ivorymall.com is a distributor and export facilitator of all brands, each brand (or seller) remains responsible for it’s products conformity, safety and other legal requirements.

Use of our eCommerce infrastructure for Sellers/Brands

You must not do any of the following or permit any other third parties to:

1. Post or transmit any abusive, defamatory, libelous, obscene, profane, threatening or unlawful information of any kind
2. Encourage conduct that would constitute a criminal offense
3. Post, publish, reproduce, transmit, upload, or distribute in any way information and materials which is protected by copyrights or any other proprietary rights without obtaining the permission of the right holder.
4. Account sharing and letting third parties to use your account and password.

Fees and Billing

All fees and billings must be clearly indicated by sellers to the buyers, on the product page or during the order process. Buyers are to verify all fees applied to their order prior to confirm their order and their payment.


1. Prices and delivery charge

The price of the products listed on the IvoryMall is available by clicking on the product image. In addition to the price of the product, additional charges may be added such as VAT which will be adjusted to the rate of a buyer’s country. Shipping charges depend on the location of the goods and the location of the buyer.

2. Product description

IvoryMall will always try to give its users with the most up-to-date product information, but it is not responsible for the accuracy of the details as it is the exclusive responsibility of the seller to update.

This can include the following:

- Amount of stock available
- Attributes of the product
- Product packaging shown
- Changes in the product color or fabric (see Product Color)

3. Product Color

IvoryMall exercises the utmost diligence and endeavors to make all reasonable efforts to display the attributes of our product as accurately as possible. The color displayed on your screen will depend on the type of the system you are using and we cannot guarantee that the displayed color on your computer will match the original product accurately.

4. Product order

You can place an order online by going to the product page directly. You can go to the Cart at any time to register and then follow the checkout process. You can browse your order history from your customer panel.

These terms and conditions may change without prior notice.

Terms and conditions of our payment and logistic or other partners may apply in addition to these terms.